Contact information

At NUXELYA, we are committed to providing an exceptional self-care experience. Whether you have questions about our beard oils, skincare formulations, order status, or shipping details, our dedicated customer support team is here to assist you.


Direct Contact Information

  • Customer Support Email: contact@nuxelya.store
  • Customer Support Phone: +1 (307) 201-5588
  • Business Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States

Operating Hours

  • Monday – Friday: 9:00 AM – 6:00 PM EST (Eastern Standard Time)
  • Saturday – Sunday: Closed (Inquiries sent over the weekend will be responded to on Monday)

We aim to respond to all email inquiries within 2 to 24 business hours.


Official Business & Legal Details

  • Trade Name / Store Name: NUXELYA
  • Legal Entity Name: Hey NUXELIYA LLC
  • Business Registration Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States

How We Can Help You

Feel free to reach out to us for assistance with:

  • Order updates, tracking, and delivery inquiries
  • Product recommendations for men’s beard & hair care
  • Product recommendations for women’s skincare & beauty rituals
  • Returns, refunds, and exchange requests
  • General inquiries and feedback